=== Hope Matrix Sunset ===
The hope.net Matrix server will be shut down at some point after the conference. Before then, be sure to:
* Make contact with your new friends outside Matrix, or with accounts (both you and them!) not on hope.net:
* Create a new Matrix account on another homeserver, for example https://chat.fairydust.space/
* You may find the [https://ems.element.io/tools/matrix-migration|account migration tool] helpful
** Your old homeserver would be matrix.hope.net, and your new one would be e.g. matrix.fairydust.space
* Join #afterhope2020:fairydust.space to keep chatting

=== How to join chat ===

* Create or sign in to a Matrix account
* Talk to our [[Conference_bot|CoreBot]] to get access to the chat rooms

For help with the bot, please see the [[Conference_bot|CoreBot help]].

=== Using the Web Client ===

Visit https://chat.fairydust.space/ to create an account ([[Matrix_How-To#How_to_create_your_HOPE_Matrix_account_on_the_web_.28slideshow.29|walkthrough]]), then send the [[Conference_bot|bot]] (@corebot:hope.net) a direct message with the command <code>ticket</code> then your ticket code. [[Conference_bot|More information]]

=== Desktop and Mobile Matrix Clients ===

If you wish to use your own client instead of riot.hope.net, we recommend [https://element.io/get-started element]. It supports iOS, Android, and desktop (Windows/Mac/Linux).

You will likely need to set the client to use your homeserver, like <code>matrix.fairydust.space</code> or <code>matrix.hope.net</code> depending on where you created your account. You can see a screenshot of how to do this below.

Once you are signed in to your account, send the [[Conference_bot|bot]] (@corebot:hope.net) a direct message with the command <code>ticket</code> then your ticket code. [[Conference_bot|More information]]

[[File:Matrix-mobile-homeserver.png|440px|Screenshot overview of setting a custom homeserver in element]]

=== Troubleshooting ===

* '''The desktop client isn't working''' Wait a few minutes and try again. Make sure you're using the correct homeserver (see above)! If it's still not working, try the web client.
* '''I'm missing a channel''' or '''I can't join a channel''' Send the bot the ticket command and your code again, it will try again to invite you to rooms.

=== How to create your HOPE Matrix account on the web (slideshow) ===

Note: adding your email for registration is ''optional''. If you add an email you are required to verify it before you can log in.
<gallery mode="slideshow">
Image:matrix1_fix.png|Direct your browser to https://riot.hope.net.
Image:matrix2.png|Enter your preferred signup details. You can always change your display name later, but you can't change your username, so choose wisely!
Image:matrix3.png|Check your email to click the verification link. It should arrive within a minute or two; so don't forget to check your spam folder.
Image:matrix4.png|Continue to log in.
Image:matrix5.png|Sign in with your details.
Image:matrix6.png|We'll be generating a security key (or you can use a secure passphrase of your choice). This is sometimes required to verify other sessions (like if you log in from a different client or browser, so don't lose it!
Image:matrix7.png|Please download or copy your security key. Keep this somewhere safe, like a password manager. Then click continue to join!
</gallery>

A legend of some common functions in Element (Riot) are shown here.

[[File:Matrix_legend.png|768px|matrix legend]]
[[File:Matrix_community_tooltip.png|420px|matrix community tooltip]]

=== Join other unoffical rooms ===

If you want to see the unofficial rooms click the icon to the right of the search bar to explore other rooms

[[File:Other_rooms.png|matrix legend]]

Matrix How-To

2020-08-02T22:20:59Z

Mal: i am dumb

Matrix How-To

2020-08-02T22:20:39Z

Mal: migration tool

=== Hope Matrix Sunset ===
The hope.net Matrix server will be shut down at some point after the conference. Before then, be sure to:
* Make contact with your new friends outside Matrix, or with accounts (both you and them!) not on hope.net:
* Create a new Matrix account on another homeserver, for example https://chat.fairydust.space/
* You may find the [[https://ems.element.io/tools/matrix-migration|account migration tool]] helpful
** Your old homeserver would be matrix.hope.net, and your new one would be e.g. matrix.fairydust.space
* Join #afterhope2020:fairydust.space to keep chatting

=== How to join chat ===

* Create or sign in to a Matrix account
* Talk to our [[Conference_bot|CoreBot]] to get access to the chat rooms

For help with the bot, please see the [[Conference_bot|CoreBot help]].

=== Using the Web Client ===

Visit https://chat.fairydust.space/ to create an account ([[Matrix_How-To#How_to_create_your_HOPE_Matrix_account_on_the_web_.28slideshow.29|walkthrough]]), then send the [[Conference_bot|bot]] (@corebot:hope.net) a direct message with the command <code>ticket</code> then your ticket code. [[Conference_bot|More information]]

=== Desktop and Mobile Matrix Clients ===

If you wish to use your own client instead of riot.hope.net, we recommend [https://element.io/get-started element]. It supports iOS, Android, and desktop (Windows/Mac/Linux).

You will likely need to set the client to use your homeserver, like <code>matrix.fairydust.space</code> or <code>matrix.hope.net</code> depending on where you created your account. You can see a screenshot of how to do this below.

Once you are signed in to your account, send the [[Conference_bot|bot]] (@corebot:hope.net) a direct message with the command <code>ticket</code> then your ticket code. [[Conference_bot|More information]]

[[File:Matrix-mobile-homeserver.png|440px|Screenshot overview of setting a custom homeserver in element]]

=== Troubleshooting ===

* '''The desktop client isn't working''' Wait a few minutes and try again. Make sure you're using the correct homeserver (see above)! If it's still not working, try the web client.
* '''I'm missing a channel''' or '''I can't join a channel''' Send the bot the ticket command and your code again, it will try again to invite you to rooms.

=== How to create your HOPE Matrix account on the web (slideshow) ===

Note: adding your email for registration is ''optional''. If you add an email you are required to verify it before you can log in.
<gallery mode="slideshow">
Image:matrix1_fix.png|Direct your browser to https://riot.hope.net.
Image:matrix2.png|Enter your preferred signup details. You can always change your display name later, but you can't change your username, so choose wisely!
Image:matrix3.png|Check your email to click the verification link. It should arrive within a minute or two; so don't forget to check your spam folder.
Image:matrix4.png|Continue to log in.
Image:matrix5.png|Sign in with your details.
Image:matrix6.png|We'll be generating a security key (or you can use a secure passphrase of your choice). This is sometimes required to verify other sessions (like if you log in from a different client or browser, so don't lose it!
Image:matrix7.png|Please download or copy your security key. Keep this somewhere safe, like a password manager. Then click continue to join!
</gallery>

A legend of some common functions in Element (Riot) are shown here.

[[File:Matrix_legend.png|768px|matrix legend]]
[[File:Matrix_community_tooltip.png|420px|matrix community tooltip]]

=== Join other unoffical rooms ===

If you want to see the unofficial rooms click the icon to the right of the search bar to explore other rooms

[[File:Other_rooms.png|matrix legend]]

Matrix How-To

2020-08-02T21:33:15Z

Mal: matrix sunset clarity

=== Hope Matrix Sunset ===
The hope.net Matrix server will be shut down at some point after the conference. Before then, be sure to:
* Make contact with your new friends outside Matrix, or with accounts (both you and them!) not on hope.net:
* Create a new Matrix account on another homeserver, for example https://chat.fairydust.space/
* Join #afterhope2020:fairydust.space to keep chatting

=== How to join chat ===

* Create or sign in to a Matrix account
* Talk to our [[Conference_bot|CoreBot]] to get access to the chat rooms

For help with the bot, please see the [[Conference_bot|CoreBot help]].

=== Using the Web Client ===

Visit https://chat.fairydust.space/ to create an account ([[Matrix_How-To#How_to_create_your_HOPE_Matrix_account_on_the_web_.28slideshow.29|walkthrough]]), then send the [[Conference_bot|bot]] (@corebot:hope.net) a direct message with the command <code>ticket</code> then your ticket code. [[Conference_bot|More information]]

=== Desktop and Mobile Matrix Clients ===

If you wish to use your own client instead of riot.hope.net, we recommend [https://element.io/get-started element]. It supports iOS, Android, and desktop (Windows/Mac/Linux).

You will likely need to set the client to use your homeserver, like <code>matrix.fairydust.space</code> or <code>matrix.hope.net</code> depending on where you created your account. You can see a screenshot of how to do this below.

Once you are signed in to your account, send the [[Conference_bot|bot]] (@corebot:hope.net) a direct message with the command <code>ticket</code> then your ticket code. [[Conference_bot|More information]]

[[File:Matrix-mobile-homeserver.png|440px|Screenshot overview of setting a custom homeserver in element]]

=== Troubleshooting ===

* '''The desktop client isn't working''' Wait a few minutes and try again. Make sure you're using the correct homeserver (see above)! If it's still not working, try the web client.
* '''I'm missing a channel''' or '''I can't join a channel''' Send the bot the ticket command and your code again, it will try again to invite you to rooms.

=== How to create your HOPE Matrix account on the web (slideshow) ===

Note: adding your email for registration is ''optional''. If you add an email you are required to verify it before you can log in.
<gallery mode="slideshow">
Image:matrix1_fix.png|Direct your browser to https://riot.hope.net.
Image:matrix2.png|Enter your preferred signup details. You can always change your display name later, but you can't change your username, so choose wisely!
Image:matrix3.png|Check your email to click the verification link. It should arrive within a minute or two; so don't forget to check your spam folder.
Image:matrix4.png|Continue to log in.
Image:matrix5.png|Sign in with your details.
Image:matrix6.png|We'll be generating a security key (or you can use a secure passphrase of your choice). This is sometimes required to verify other sessions (like if you log in from a different client or browser, so don't lose it!
Image:matrix7.png|Please download or copy your security key. Keep this somewhere safe, like a password manager. Then click continue to join!
</gallery>

A legend of some common functions in Element (Riot) are shown here.

[[File:Matrix_legend.png|768px|matrix legend]]
[[File:Matrix_community_tooltip.png|420px|matrix community tooltip]]

=== Join other unoffical rooms ===

If you want to see the unofficial rooms click the icon to the right of the search bar to explore other rooms

[[File:Other_rooms.png|matrix legend]]

Matrix How-To

2020-08-02T21:32:35Z

Mal: matrix sunset info

=== Hope Matrix Sunset ===
The hope.net Matrix server will be shut down at some point after the conference. Before then, be sure to:
* Make contact with your new friends outside Matrix
* Create a new Matrix account on another homeserver, for example https://chat.fairydust.space/
* Join #afterhope2020:fairydust.space to keep chatting

=== How to join chat ===

* Create or sign in to a Matrix account
* Talk to our [[Conference_bot|CoreBot]] to get access to the chat rooms

For help with the bot, please see the [[Conference_bot|CoreBot help]].

=== Using the Web Client ===

Visit https://chat.fairydust.space/ to create an account ([[Matrix_How-To#How_to_create_your_HOPE_Matrix_account_on_the_web_.28slideshow.29|walkthrough]]), then send the [[Conference_bot|bot]] (@corebot:hope.net) a direct message with the command <code>ticket</code> then your ticket code. [[Conference_bot|More information]]

=== Desktop and Mobile Matrix Clients ===

If you wish to use your own client instead of riot.hope.net, we recommend [https://element.io/get-started element]. It supports iOS, Android, and desktop (Windows/Mac/Linux).

You will likely need to set the client to use your homeserver, like <code>matrix.fairydust.space</code> or <code>matrix.hope.net</code> depending on where you created your account. You can see a screenshot of how to do this below.

Once you are signed in to your account, send the [[Conference_bot|bot]] (@corebot:hope.net) a direct message with the command <code>ticket</code> then your ticket code. [[Conference_bot|More information]]

[[File:Matrix-mobile-homeserver.png|440px|Screenshot overview of setting a custom homeserver in element]]

=== Troubleshooting ===

* '''The desktop client isn't working''' Wait a few minutes and try again. Make sure you're using the correct homeserver (see above)! If it's still not working, try the web client.
* '''I'm missing a channel''' or '''I can't join a channel''' Send the bot the ticket command and your code again, it will try again to invite you to rooms.

=== How to create your HOPE Matrix account on the web (slideshow) ===

Note: adding your email for registration is ''optional''. If you add an email you are required to verify it before you can log in.
<gallery mode="slideshow">
Image:matrix1_fix.png|Direct your browser to https://riot.hope.net.
Image:matrix2.png|Enter your preferred signup details. You can always change your display name later, but you can't change your username, so choose wisely!
Image:matrix3.png|Check your email to click the verification link. It should arrive within a minute or two; so don't forget to check your spam folder.
Image:matrix4.png|Continue to log in.
Image:matrix5.png|Sign in with your details.
Image:matrix6.png|We'll be generating a security key (or you can use a secure passphrase of your choice). This is sometimes required to verify other sessions (like if you log in from a different client or browser, so don't lose it!
Image:matrix7.png|Please download or copy your security key. Keep this somewhere safe, like a password manager. Then click continue to join!
</gallery>

A legend of some common functions in Element (Riot) are shown here.

[[File:Matrix_legend.png|768px|matrix legend]]
[[File:Matrix_community_tooltip.png|420px|matrix community tooltip]]

=== Join other unoffical rooms ===

If you want to see the unofficial rooms click the icon to the right of the search bar to explore other rooms

[[File:Other_rooms.png|matrix legend]]

2020-07-25T04:21:47Z

Mal: /* General Troubleshooting */ keep speaking bits adjacent

BigBlueButton is our conferencing system, along with Greenlight.

== Information for Presenters ==
Be sure to test your ''full'' setup ahead of time to make sure event time isn't spent troubleshooting! Make sure your PC and internet connection can handle simultaneous voice, screensharing, etc.

You can register and get your own login at https://workshops.hope.net . You can use the test room you see there to get familiar with how things work.

'''NOTE''': During HOPE, your workshop will be assigned a specific room, and the presenter and registered attendees will get the link by email before the session.

=== Workshop Registration ===

Starting Friday July 24, use the Schedule page at https://www.hope.net to find the workshop you are interested in. Select/click that workshop on the web page, and you will see a login window. Provide your name and ticket code to register. Some workshops have limited capacity (as requested by the workshop organizer) and sign-ups are first-come.

=== Joining BigBlueButton ===

Attendees do not need to create a BigBlueButton login. Just use the link sent to you, and provide the same name you used to register for workshops.

You will be admitted to the room by the moderator. Usually you will be muted at first (no ability to send audio or video), but you can use chat to communicate. After that, the specifics of the workshop vary depending on the workshop.

=== General Troubleshooting ===
* To reduce mayhem, most workshops do not allow participants to speak.
* '''HELP -- I'm allowed to speak, but I can't!''' Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio,
* '''I never got the (account confirmation, password reset, etc) email!''' Check your spam box, it's most likely there! If it's been a few minutes and it's not shown up, contact the helpdesk.then click it again to re-join in a different mode.
* '''How can I ask a question?''' Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"
* '''Oh no! The conference died!''' No problem -- Wait 1 minute, then refresh you browser. If that doesn't work, go back to the original meeting invite link and re-join the meeting.

=== Some details on BBB capabilities and use ===
* Workshops will happen over Big Blue Button (BBB).
* All Presenters and workshop helpers (facilitators) must have a BigBlueButton username in order to be room moderator. Visit https://workshops.hope.net to get a login. You must use the same name or handle that we already know you by, in order to enable you as moderator.
* '''IMPORTANT''': Test out BBB the day before your first workshop presentation, using your own BBB room.
* You can '''share your screen''' with your workshop participants. This works for PowerPoint and other presentation software, but it ''does not work well for video or audio recordings''.
* What works better for PowerPoint, PDF, MS Office, Libre Office, or photos '''for presentations/documents''' is uploading them to BBB as a PDF document. But max file size is 30MB (and 100 slides), so if you have a larger presentation, break it up into smaller files, and upload all of them. You can switch between presentations during your workshop in BBB. You can upload your presentations, as well as switch between presentations, with ''the big blue "+" button in the middle of the bottom of the screen.''
* If you have a '''video or audio recording''', the best thing to do is to ''upload it to YouTube, Vimeo, Instructure Media, Twitch or Daily Motion.'' You can then share the video url on BBB during your workshop. ''You do this with the big blue "+" button in the middle of the bottom of the screen, and then choose "Share an external video".''
* ''You can log in to your workshop with both your laptop and a phone/tablet.'' You can '''use your phone/tablet as another camera for showing close-ups''' of what you want to show to your participants. If you do this, be sure to turn mute both the mic in BBB and the speaker on your phone/tablet.
* You can record your workshop while you're giving it -- there is a "Start Recording" button at the top of the screen of BBB. We will then get your recording to you. When you meet your volunteer facilitator before your workshop starts, please tell them you want to record your session.

Workshop rooms will be created for every workshop. Presenters and attendees will be send the link to their room shortly before the workshop begins, typically the morning of the same day (to allow for last-minute sign-ups).

Having other issues? Please reach out to your assigned workshop support person or our [[NOC]].