BigBlueButton How-To - Revision history

Mal at 17:19, 26 July 2020

2020-07-26T17:19:00Z

← Older revision		Revision as of 17:19, 26 July 2020
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	BigBlueButton is our conferencing system, along with Greenlight.		BigBlueButton is our conferencing system, along with Greenlight. This is where [[Workshops\|workshop]] attendees participate.

	== Workshop Registration ==		== Workshop Registration ==

Mal: i am dumb

2020-07-26T17:13:11Z

i am dumb

← Older revision		Revision as of 17:13, 26 July 2020
Line 1:		Line 1:
	BigBlueButton is our conferencing system, along with Greenlight.		BigBlueButton is our conferencing system, along with Greenlight.

	~~https://wiki.hope.net/index.php?title=BigBlueButton_How-To~~

	== Workshop Registration ==		== Workshop Registration ==

Mal: FF ESR FAQ, rearrange

2020-07-26T17:12:40Z

FF ESR FAQ, rearrange

← Older revision		Revision as of 17:12, 26 July 2020
Line 1:		Line 1:
	BigBlueButton is our conferencing system, along with Greenlight.		BigBlueButton is our conferencing system, along with Greenlight.

			https://wiki.hope.net/index.php?title=BigBlueButton_How-To

	== ~~Information for Presenters~~ ==		== Workshop Registration ==
	~~Be sure to test your ''full'' setup ahead of time to make sure event time isn't spent troubleshooting! Make sure your PC and internet connection can handle simultaneous voice, screensharing, etc.~~

	~~You can register and get your own login~~ at https://~~workshops~~.hope.net . ~~You can use~~ the ~~test room~~ you see ~~there~~ to ~~get familiar with how things work~~.		Starting Friday July 24, use the Schedule page at https://www.hope.net to find the workshop you are interested in. Select/click that workshop on the web page, and you will see a login window. Provide your name and ticket code to register. Some workshops have limited capacity (as requested by the workshop organizer) and sign-ups are first-come.

	~~'''NOTE''': During HOPE, your workshop will be assigned a specific room, and the presenter and registered attendees will get the link by email before the session.~~		== Joining BigBlueButton ==

	~~=== Workshop Registration ===~~		Attendees do not need to create a BigBlueButton login. Just use the link sent to you, and provide the same name you used to register for workshops.

	~~Starting Friday July 24, use~~ the ~~Schedule page~~ at ~~https://www.hope.net~~ to ~~find the workshop~~ you ~~are interested in~~. ~~Select/click~~ that workshop on ~~the web page, and you will see a login window. Provide your name and ticket code to register. Some workshops have limited capacity (as requested by~~ the workshop ~~organizer) and sign-ups are first-come~~.		You will be admitted to the room by the moderator. Usually you will be muted at first (no ability to send audio or video), but you can use chat to communicate. After that, the specifics of the workshop vary depending on the workshop.

	==~~= Joining BigBlueButton =~~==		== Information for Presenters ==
			Be sure to test your ''full'' setup ahead of time to make sure event time isn't spent troubleshooting! Make sure your PC and internet connection can handle simultaneous voice, screensharing, etc.

	~~Attendees do not need to create a BigBlueButton~~ login. ~~Just~~ use the ~~link sent to you, and provide the same name~~ you ~~used~~ to ~~register for workshops~~.		You can register and get your own login at https://workshops.hope.net . You can use the test room you see there to get familiar with how things work.

	~~You~~ will be ~~admitted to the~~ room by the ~~moderator. Usually you~~ will ~~be muted at first (no ability to send audio or video), but you can use chat to communicate. After that,~~ the ~~specifics of the workshop vary depending on~~ the ~~workshop~~.		'''NOTE''': During HOPE, your workshop will be assigned a specific room, and the presenter and registered attendees will get the link by email before the session.

	==~~= General~~ Troubleshooting ===		== Troubleshooting ==
	* To reduce mayhem, most workshops do not allow participants to speak.		* To reduce mayhem, most workshops do not allow participants to speak.
	* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio, then click it again to re-join in a different mode.		* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio, then click it again to re-join in a different mode.
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	* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"		* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"
	* '''Oh no! The conference died!'''<br>No problem -- Wait 1 minute, then refresh you browser. If that doesn't work, go back to the original meeting invite link and re-join the meeting.		* '''Oh no! The conference died!'''<br>No problem -- Wait 1 minute, then refresh you browser. If that doesn't work, go back to the original meeting invite link and re-join the meeting.
			'''Other issues:''' Please install Firefox ESR and try joining the workshop with it. Don't worry, it won't replace your regular Firefox.

	=== Some details on BBB capabilities and use ===		== Some details on BBB capabilities and use ==
	* Workshops will happen over Big Blue Button (BBB).		* Workshops will happen over Big Blue Button (BBB).
	* All Presenters and workshop helpers (facilitators) must have a BigBlueButton username in order to be room moderator. Visit https://workshops.hope.net to get a login. You must use the same name or handle that we already know you by, in order to enable you as moderator.		* All Presenters and workshop helpers (facilitators) must have a BigBlueButton username in order to be room moderator. Visit https://workshops.hope.net to get a login. You must use the same name or handle that we already know you by, in order to enable you as moderator.

Mal: /* General Troubleshooting */ i am dumb

2020-07-25T04:22:26Z

General Troubleshooting: i am dumb

← Older revision		Revision as of 04:22, 25 July 2020
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	=== General Troubleshooting ===		=== General Troubleshooting ===
	* To reduce mayhem, most workshops do not allow participants to speak.		* To reduce mayhem, most workshops do not allow participants to speak.
	* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio,		* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio, then click it again to re-join in a different mode.
	* '''I never got the (account confirmation, password reset, etc) email!'''<br>Check your spam box, it's most likely there! If it's been a few minutes and it's not shown up, contact the helpdesk~~.then click it again to re-join in a different mode~~.		* '''I never got the (account confirmation, password reset, etc) email!'''<br>Check your spam box, it's most likely there! If it's been a few minutes and it's not shown up, contact the helpdesk.
	* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"		* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"
	* '''Oh no! The conference died!'''<br>No problem -- Wait 1 minute, then refresh you browser. If that doesn't work, go back to the original meeting invite link and re-join the meeting.		* '''Oh no! The conference died!'''<br>No problem -- Wait 1 minute, then refresh you browser. If that doesn't work, go back to the original meeting invite link and re-join the meeting.

Mal: /* General Troubleshooting */ keep speaking bits adjacent

2020-07-25T04:21:47Z

General Troubleshooting: keep speaking bits adjacent

← Older revision		Revision as of 04:21, 25 July 2020
Line 21:		Line 21:
	=== General Troubleshooting ===		=== General Troubleshooting ===
	* To reduce mayhem, most workshops do not allow participants to speak.		* To reduce mayhem, most workshops do not allow participants to speak.
	* '''I never got the (account confirmation, password reset, etc) email!'''<br>Check your spam box, it's most likely there! If it's been a few minutes and it's not shown up, contact the helpdesk.		* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio,
	* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio, then click it again to re-join in a different mode.		* '''I never got the (account confirmation, password reset, etc) email!'''<br>Check your spam box, it's most likely there! If it's been a few minutes and it's not shown up, contact the helpdesk.then click it again to re-join in a different mode.
	* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"		* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"
	* '''Oh no! The conference died!'''<br>No problem -- Wait 1 minute, then refresh you browser. If that doesn't work, go back to the original meeting invite link and re-join the meeting.		* '''Oh no! The conference died!'''<br>No problem -- Wait 1 minute, then refresh you browser. If that doesn't work, go back to the original meeting invite link and re-join the meeting.

Mal: email deliverability

2020-07-25T04:21:19Z

email deliverability

← Older revision		Revision as of 04:21, 25 July 2020
Line 21:		Line 21:
	=== General Troubleshooting ===		=== General Troubleshooting ===
	* To reduce mayhem, most workshops do not allow participants to speak.		* To reduce mayhem, most workshops do not allow participants to speak.
			* '''I never got the (account confirmation, password reset, etc) email!'''<br>Check your spam box, it's most likely there! If it's been a few minutes and it's not shown up, contact the helpdesk.
	* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio, then click it again to re-join in a different mode.		* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio, then click it again to re-join in a different mode.
	* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"		* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"

Gbnewby: /* Some details on BBB capabilities and use */

2020-07-24T18:35:08Z

Some details on BBB capabilities and use

← Older revision		Revision as of 18:35, 24 July 2020
Line 27:		Line 27:
	=== Some details on BBB capabilities and use ===		=== Some details on BBB capabilities and use ===
	* Workshops will happen over Big Blue Button (BBB).		* Workshops will happen over Big Blue Button (BBB).
	* All Presenters and workshop helpers (facilitators) must have a BigBlueButton username in order to be room moderator. Visit https://workshops.hope.net to get a login.		* All Presenters and workshop helpers (facilitators) must have a BigBlueButton username in order to be room moderator. Visit https://workshops.hope.net to get a login. You must use the same name or handle that we already know you by, in order to enable you as moderator.
	* '''IMPORTANT''': Test out BBB the day before your first workshop presentation, using your own BBB room.		* '''IMPORTANT''': Test out BBB the day before your first workshop presentation, using your own BBB room.
	* You can '''share your screen''' with your workshop participants. This works for PowerPoint and other presentation software, but it ''does not work well for video or audio recordings''.		* You can '''share your screen''' with your workshop participants. This works for PowerPoint and other presentation software, but it ''does not work well for video or audio recordings''.

Gbnewby: /* General Troubleshooting */

2020-07-23T17:53:08Z

General Troubleshooting

← Older revision		Revision as of 17:53, 23 July 2020
Line 8:		Line 8:

	'''NOTE''': During HOPE, your workshop will be assigned a specific room, and the presenter and registered attendees will get the link by email before the session.		'''NOTE''': During HOPE, your workshop will be assigned a specific room, and the presenter and registered attendees will get the link by email before the session.

			=== Workshop Registration ===

			Starting Friday July 24, use the Schedule page at https://www.hope.net to find the workshop you are interested in. Select/click that workshop on the web page, and you will see a login window. Provide your name and ticket code to register. Some workshops have limited capacity (as requested by the workshop organizer) and sign-ups are first-come.

			=== Joining BigBlueButton ===

			Attendees do not need to create a BigBlueButton login. Just use the link sent to you, and provide the same name you used to register for workshops.

			You will be admitted to the room by the moderator. Usually you will be muted at first (no ability to send audio or video), but you can use chat to communicate. After that, the specifics of the workshop vary depending on the workshop.

	=== General Troubleshooting ===		=== General Troubleshooting ===

Gbnewby: /* Some details on BBB capabilities and use */

2020-07-23T17:50:06Z

Some details on BBB capabilities and use

← Older revision		Revision as of 17:50, 23 July 2020
Line 17:		Line 17:
	=== Some details on BBB capabilities and use ===		=== Some details on BBB capabilities and use ===
	* Workshops will happen over Big Blue Button (BBB).		* Workshops will happen over Big Blue Button (BBB).
			* All Presenters and workshop helpers (facilitators) must have a BigBlueButton username in order to be room moderator. Visit https://workshops.hope.net to get a login.
	* '''IMPORTANT''': Test out BBB the day before your first workshop presentation, using your own BBB room.		* '''IMPORTANT''': Test out BBB the day before your first workshop presentation, using your own BBB room.
	* You can '''share your screen''' with your workshop participants. This works for PowerPoint and other presentation software, but it ''does not work well for video or audio recordings''.		* You can '''share your screen''' with your workshop participants. This works for PowerPoint and other presentation software, but it ''does not work well for video or audio recordings''.
	* What works better for PowerPoint, PDF, MS Office, Libre Office, or photos '''for presentations/documents''' is uploading them to BBB. But max file size is 30MB (and 100 slides), so if you have a larger presentation, break it up into smaller files, and upload all of them. You can switch between presentations during your workshop in BBB. You can upload your presentations, as well as switch between presentations, with ''the big blue "+" button in the middle of the bottom of the screen.''		* What works better for PowerPoint, PDF, MS Office, Libre Office, or photos '''for presentations/documents''' is uploading them to BBB as a PDF document. But max file size is 30MB (and 100 slides), so if you have a larger presentation, break it up into smaller files, and upload all of them. You can switch between presentations during your workshop in BBB. You can upload your presentations, as well as switch between presentations, with ''the big blue "+" button in the middle of the bottom of the screen.''
	* If you have a '''video or audio recording''', the best thing to do is to ''upload it to YouTube, Vimeo, Instructure Media, Twitch or Daily Motion.'' You can then share the video url on BBB during your workshop. ''You do this with the big blue "+" button in the middle of the bottom of the screen, and then choose "Share an external video".''		* If you have a '''video or audio recording''', the best thing to do is to ''upload it to YouTube, Vimeo, Instructure Media, Twitch or Daily Motion.'' You can then share the video url on BBB during your workshop. ''You do this with the big blue "+" button in the middle of the bottom of the screen, and then choose "Share an external video".''
	* ''You can log in to your workshop with both your laptop and a phone/tablet.'' You can '''use your phone/tablet as another camera for showing close-ups''' of what you want to show to your participants. If you do this, be sure to turn mute both the mic in BBB and the speaker on your phone/tablet.		* ''You can log in to your workshop with both your laptop and a phone/tablet.'' You can '''use your phone/tablet as another camera for showing close-ups''' of what you want to show to your participants. If you do this, be sure to turn mute both the mic in BBB and the speaker on your phone/tablet.
	* You can record your workshop while you're giving it -- there is a "Start Recording" button at the top of the screen of BBB. We will then get your recording to you. When you meet your volunteer facilitator before your workshop starts, please tell them you want to record your session.		* You can record your workshop while you're giving it -- there is a "Start Recording" button at the top of the screen of BBB. We will then get your recording to you. When you meet your volunteer facilitator before your workshop starts, please tell them you want to record your session.

			Workshop rooms will be created for every workshop. Presenters and attendees will be send the link to their room shortly before the workshop begins, typically the morning of the same day (to allow for last-minute sign-ups).

	Having other issues? Please reach out to your assigned workshop support person or our [[NOC]].		Having other issues? Please reach out to your assigned workshop support person or our [[NOC]].

Maltman23 at 20:49, 22 July 2020

2020-07-22T20:49:42Z

← Older revision		Revision as of 20:49, 22 July 2020
Line 5:		Line 5:
	Be sure to test your ''full'' setup ahead of time to make sure event time isn't spent troubleshooting! Make sure your PC and internet connection can handle simultaneous voice, screensharing, etc.		Be sure to test your ''full'' setup ahead of time to make sure event time isn't spent troubleshooting! Make sure your PC and internet connection can handle simultaneous voice, screensharing, etc.

	You can get your own login at https://workshops.hope.net ~~to set up a~~ test room ~~and~~ get familiar with how things work. During HOPE, your workshop will be assigned a specific room, and the presenter and registered attendees will get the link by email before the session.		You can register and get your own login at https://workshops.hope.net . You can use the test room you see there to get familiar with how things work.

			'''NOTE''': During HOPE, your workshop will be assigned a specific room, and the presenter and registered attendees will get the link by email before the session.

	=== General Troubleshooting ===		=== General Troubleshooting ===
	* To reduce mayhem, most workshops do not allow participants to speak.		* To reduce mayhem, most workshops do not allow participants to speak.
	* '''I'm allowed to speak, but can't.'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio, then click it again to re-join in a different mode.		* '''HELP -- I'm allowed to speak, but I can't!'''<br>Make sure you joined the conference in "Microphone" mode, not "Listen only" mode. You can click the headphones button at the bottom to disconnect audio, then click it again to re-join in a different mode.
	* '''How can I ask a question?'''<br>Ask your question in chat, or click your icon on the left to set your status to "Raise [hand]"		* '''How can I ask a question?'''<br>Ask your question in chat, or click your own icon on the left side of the screen to set your status to "Raise [hand]"
	* '''The conference died!'''<br>Wait a minute, then refresh. If that doesn't work, go back to the original meeting invite link and re-join the meeting.		* '''Oh no! The conference died!'''<br>No problem -- Wait 1 minute, then refresh you browser. If that doesn't work, go back to the original meeting invite link and re-join the meeting.

	=== Some details on BBB capabilities and use ===		=== Some details on BBB capabilities and use ===
	* Workshops will happen over Big Blue Button (BBB).		* Workshops will happen over Big Blue Button (BBB).
	* Test out BBB the day before your first workshop presentation, using your own BBB room.		* '''IMPORTANT''': Test out BBB the day before your first workshop presentation, using your own BBB room.
	* You can share your screen with your workshop participants. This works for PowerPoint and other presentation software, but it ~~doesn~~'~~twork~~ well ~~at all~~ for video or audio recordings.		* You can '''share your screen''' with your workshop participants. This works for PowerPoint and other presentation software, but it ''does not work well for video or audio recordings''.
	* What works better for PowerPoint, PDF, MS Office, Libre Office, or photos for presentations/documents is uploading them to BBB. But max file size is 30MB, so if you have a larger presentation, break it up into smaller files, and upload all of them. You can switch between presentations during your workshop in BBB.		* What works better for PowerPoint, PDF, MS Office, Libre Office, or photos '''for presentations/documents''' is uploading them to BBB. But max file size is 30MB (and 100 slides), so if you have a larger presentation, break it up into smaller files, and upload all of them. You can switch between presentations during your workshop in BBB. You can upload your presentations, as well as switch between presentations, with ''the big blue "+" button in the middle of the bottom of the screen.''
	* If you have a video or audio recording, the best thing to do is to upload it to YouTube, Vimeo, Instructure Media, Twitch or Daily Motion. You can then share the video url on BBB during your workshop.		* If you have a '''video or audio recording''', the best thing to do is to ''upload it to YouTube, Vimeo, Instructure Media, Twitch or Daily Motion.'' You can then share the video url on BBB during your workshop. ''You do this with the big blue "+" button in the middle of the bottom of the screen, and then choose "Share an external video".''
	* You can log in to your workshop with both your laptop and a phone/tablet. You can use your phone/tablet as another camera for showing close-ups of what you want to show to your participants. If you do this, be sure to turn mute both the mic in BBB and the speaker on your phone/tablet.		* ''You can log in to your workshop with both your laptop and a phone/tablet.'' You can '''use your phone/tablet as another camera for showing close-ups''' of what you want to show to your participants. If you do this, be sure to turn mute both the mic in BBB and the speaker on your phone/tablet.
	* You can record your workshop while you're giving it -- there is a "Start Recording" button at the top of the screen of BBB.		* You can record your workshop while you're giving it -- there is a "Start Recording" button at the top of the screen of BBB. We will then get your recording to you. When you meet your volunteer facilitator before your workshop starts, please tell them you want to record your session.

	Having other issues? Please reach out to your assigned workshop support person or our [[NOC]].		Having other issues? Please reach out to your assigned workshop support person or our [[NOC]].