Matrix How-To

How to join chat

• Create or sign in to a Matrix account
• Talk to our CoreBot to get access to the chat rooms

For help with the bot, please see the CoreBot help.

Using the Web Client

Visit https://riot.hope.net/ to create an account (walkthrough), then send the bot (@corebot:hope.net) a direct message with the command ticket then your ticket code. More information

Desktop and Mobile Matrix Clients

If you wish to use your own client instead of riot.hope.net, we recommend element. It supports iOS, Android, and desktop (Windows/Mac/Linux).

You will need to set the client to use a custom homeserver of matrix.hope.net if you wish to use an account on our server. You can see a screenshot of how to do this below.

Once you are signed in to your account, send the bot (@corebot:hope.net) a direct message with the command ticket then your ticket code. More information

Troubleshooting

* The desktop client isn't working
Wait a few minutes and try again. Make sure you're using the correct homeserver (see above)! If it's still not working, try the web client.
* I'm missing a channel or I can't join a channel
Send the bot the ticket command and your code again, it will try again to invite you to rooms.

How to create your HOPE Matrix account on the web (slideshow)

Note: adding your email for registration is optional. If you add an email you are required to verify it before you can log in.

• 
  Direct your browser to https://riot.hope.net.
• 
  Enter your preferred signup details. You can always change your display name later, but you can't change your username, so choose wisely!
• 
  Check your email to click the verification link. It should arrive within a minute or two; so don't forget to check your spam folder.
• 
  Continue to log in.
• 
  Sign in with your details.
• 
  We'll be generating a security key (or you can use a secure passphrase of your choice). This is sometimes required to verify other sessions (like if you log in from a different client or browser, so don't lose it!
• 
  Please download or copy your security key. Keep this somewhere safe, like a password manager. Then click continue to join!

A legend of some common functions in Element (Riot) are shown here.